Introducing Talkform: What is a Voice AI agent based form?
What is a Voice AI Agent based Form?
Forms offer a straightforward and easy way to gather data, whether it's for signups, feedback, or any other information you require from people. The most common way to do that is text based forms. Currently, one of the main issues with forms is low response/completion rates because users often become distracted or lose interest while filling them in.
With rise of LLMs and reliable TTS/ Transcription services we can now create Voice AI agents to replace traditional text based forms. To fill in the these forms, users will have a real time voice chat with an AI Agent. The AI agent then processes and interprets the call transcript, transforming the call transcript into a form submission. As an added bonus you can also gain qualitative insights and generate a report from the call transcripts using out proprietary LLM based models.
Benefits and Drawbacks of Voice AI Agent-Based Forms:
Benefits:
Accessibility: Voice-based forms are accessible to a broader range of users, including those with limited typing abilities or vision impairments.Improved UX: Interacting with a Voice AI agent feels more conversational and engaging, leading to a more enjoyable user experience and potential for getting better nuance.
Qualitative Insights: With voice based forms you also have access to the call transcripts of the form filling interaction and hence can gather more qualitative insights from them.